Terms and Conditions

General terms and conditions of business

HiViLux GmbH
Nordring 30
45894 Gelsenkirchen

Managing Director: Junhong Lin

Telephone: 0162 -4039463
Fax: 0209 - 59031367
Email: info@hivilux.de

Gelsenkirchen District Court, HRB 10842
VAT identification number: DE 275420522

- hereinafter referred to as "HiViLux" -

1. General/Scope

These general terms and conditions apply insofar as they are contractually incorporated.
and unless expressly stated otherwise in the offer text, this applies to all deliveries and
Services provided by HiViLux.

2. Regulations and information regarding the conclusion of the contract

a) General
All images on the websites of
This is merely a non-binding offer.
This constitutes a request for the customer to submit offers.

b) Technical steps leading to the conclusion of the contract and the formation of the
Purchase agreement
(Attention! Please adapt to the specific process in the shop!)
To order one or more items via the online shop, the items must be
First, the item is added to the shopping cart by clicking the "Add to Cart" link.
will be. In the "shopping cart" (which you can access at any time via a link in the shop offer)
After clicking the "Checkout" button, you will be guided through the ordering process.
by explaining each step and requesting the necessary information.

The order process is complete when you click the link in step 5 ("Summary").
Click "COMPLETE ORDER".

This constitutes the customer's offer to conclude the contract, which must be made within
can accept it fourteen days after receipt.

The offer is accepted by sending the delivery confirmation.
or delivery of the goods. The purchase contract is then concluded.

c) Storage and access to the contract text
We save the contract text and send you the order details and the
We will send you the terms and conditions by email. This gives you the opportunity to...
Contract terms and conditions can be accessed at the time of contract conclusion and in a reproducible format.
save.

d) Detecting and correcting input errors
To detect and prevent input errors during the ordering process
The customer receives an overview page for review before the order is finalized.
displayed, with whose help he can check all the details of the order and in the
input fields themselves or by using the "back" button of the internet browser.
can correct the entered data.

e) Available languages
The contract language is German.

3. Prices and payment terms

The prices displayed on the website at the time of ordering apply.
Packaging and shipping costs will be calculated separately and sent to the customer in a timely manner.
displayed. In the event that international shipping is offered and the transfer from the
Foreign countries are advised that additional taxes or costs may apply, which are not included in the above price.
be collected via the seller or invoiced by him.

accepts all payment methods listed on the website. provides the customer with
The ordered goods will be billed to him in writing no later than upon delivery of the goods.
will be sent.

The total purchase price of the ordered goods is payable depending on the chosen payment method.
Deliveries abroad, if offered, are only made against prepayment, whereby
The term "prepayment" – also used below – refers to all payment methods that require a
A binding payment instruction from the customer is required before delivery of the goods.

If prepayment is selected, payment is due within 7 (seven) days after
The order must be completed by the due date. The decisive factor is the time of receipt of payment by the seller.

For cash on delivery, the purchase price is due immediately; for orders placed on account (if offered)
within 10 (ten) days of receiving the first payment request, without deduction
pay unless otherwise agreed.

The customer is only entitled to set-off if his counterclaims
are undisputed or have been legally established or have been acknowledged by us;
Furthermore, he is only entitled to exercise a right of retention to the extent that his
The counterclaim is based on the same contractual relationship.

4. Packaging and shipping costs

Packaging and shipping costs will be communicated to the customer in good time before the order is placed.
The order process has been announced.

In the event of cancellation, the customer bears the regular costs of return shipping if the
The delivered goods correspond to the ordered goods, or if the customer pays a higher price
The item has not yet received consideration or a contractual agreement at the time of revocation.
has made the agreed partial payment.

5. Delivery and delivery times

The goods are delivered to the customer by third-party providers (delivery services).

Even for items in stock, delivery will be within [timeframe] – unless otherwise stated in the offer – unless otherwise specified in the offer.
within three working days of order receipt, or within three working days for advance payment.
Shipped after payment was received.

For items not already in stock, the delivery time can be up to two weeks after receipt of order.
or in the case of advance payment: amount of the money received.

Whether the item is in stock can be found in the offer text. If no information is provided there, please contact us.
Regarding stock levels or delivery times, the delivery times for goods in stock apply.

Partial deliveries are permitted unless the customer clearly has no interest in them.
or if they are clearly unreasonable for him. Reasonableness is given if

-the
Partial delivery
for
the
Client
in the
Frame
the
contractual
usable for its intended purpose,
– the delivery of the remaining ordered goods is ensured and
– this does not result in any significant additional effort or costs for the customer
arise (unless the seller agrees to bear these costs)
ready).

The costs for transport and packaging are only charged once for partial deliveries.

6. Unavailability, replacement delivery

In the event that an ordered item is unavailable, we reserve the right to substitute a higher-quality item.
and to provide equivalent goods or services at a comparable price, insofar as this is necessary for
The replacement delivery is reasonable for the customer and the customer agrees to it in writing. If this is not the case, then...
If it is not possible or the customer does not agree, the promised service cannot be provided.
In this case, the legal provisions apply.

7. Transfer of Risk

If the customer is an entrepreneur, the risk of accidental loss and accidental damage passes to the customer.
Deterioration of the goods upon handover, or, in the case of mail order purchases, upon delivery.
the goods to the forwarding agent, the carrier or otherwise responsible for carrying out the
Dispatch from a specific person or institution to the customer.

If the customer is a consumer, the risk of accidental loss and accidental damage passes to the customer.
Deterioration of the sold item, even in the case of mail order purchases, only occurs upon delivery.
the item is transferred to the customer, regardless of the chosen shipping method.

8. Exclusion of the right of withdrawal for entrepreneurs

If you are acting in the course of your commercial or self-employed activities when concluding the contract
professional activity and therefore as an entrepreneur within the meaning of Section 14 of the German Civil Code
In cases governed by the German Civil Code (BGB), there is no right of withdrawal.

9. Warranty, Guarantee

The statutory warranty periods apply.

If a warranty is stated in the offer, the statutory warranty remains unaffected.
This does not affect us.

10. Retention of title

All deliveries are subject to retention of title. The delivered goods remain the property of the seller until...
Full payment of the purchase price, property of .

11. Complaints Procedure

Our complaint handling procedure meets the requirements of professional standards.
Care. Therefore, should you wish to raise any complaints, you can do so via any channel.
The communication methods and addresses/numbers mentioned here can be used in writing or orally.
Prompt processing is guaranteed.

12. Jurisdiction, Choice of Law

The place of jurisdiction for all disputes relating to the delivery transaction is,
Where compatible, the registered office of . This is agreed in the event that the customer is a
merchant, a legal entity under public law or a public-law entity
Special assets, or indeed a consumer, but no general place of jurisdiction in
Germany has or has moved its residence abroad after the conclusion of the contract, or the
The customer's residence cannot be determined at the time the lawsuit is filed.

The contracting parties agree regarding all legal relationships arising from this
Contractual relationship subject to the application of the law of the Federal Republic of Germany.
Exclusion of the United Nations Convention on Treaties on the
International Sale of Goods of 11 April 1980 (CISG).

13. Information on the Packaging Ordinance

We would like to point out that we accordingly
are connected to an approved dual system.

14. Information according to the Battery Act

Batteries must not be disposed of in household waste. You are legally obligated to...
Please ensure that batteries and rechargeable batteries are disposed of properly. You can do this by...
old batteries can be disposed of free of charge at public collection points in your community or
You can return used batteries anywhere batteries are sold.
also return it to us at the address given above. We will
Then dispose of them professionally and free of charge for you. Batteries containing hazardous substances must be disposed of with
a symbol consisting of a crossed-out trash can and the chemical
Symbol (Cd, Hg or Pb) of the substance that is decisive for the classification as containing pollutants
contaminated with heavy metals.

The trash can symbol means: Batteries and rechargeable batteries must not be put in household waste.

The symbols under the trash can stand for:

Pb: Battery contains lead
Cd: Battery contains cadmium
Hg: Battery contains mercury

15. Additional provision

In the event that any provision of these terms and conditions is invalid
Should this be the case, the effectiveness of the other provisions will not be affected. This applies
especially for contracts already concluded. The ineffective clause will be replaced by...

The statutory regulation applies. This only differs if, in this case, adherence to the
If a contract constitutes an unreasonable hardship for one of the contracting parties, then the contract is invalid.
Ineffective overall.